Shipping Policy

Thoughtfully Processed, Carefully Delivered

Every order is handled with care from the moment it’s placed.

Orders are typically processed within 1–3 business days. Once dispatched, you’ll receive a confirmation along with tracking details so you can follow your order every step of the way.

Please note: Orders are not processed on weekends or public holidays.

Delivery Timelines

We partner with reliable courier services to ensure your order reaches you as quickly and safely as possible.

Standard Delivery: 3–7 business days

Extended Locations: 5–10 business days

While we do our best to meet these timelines, occasional delays may occur due to factors beyond our control such as logistics disruptions or peak demand periods.

Shipping Charges

Shipping fees, if applicable, are calculated transparently at checkout—so you’ll always know exactly what you’re paying before placing your order.

Real-Time Tracking

The moment your order is shipped, you’ll receive a tracking link via email.

This allows you to stay updated on your delivery in real time, from dispatch to doorstep.

Address Accuracy

We recommend double-checking your shipping details before placing your order.

Incorrect or incomplete addresses may lead to delays or unsuccessful deliveries, which are unfortunately outside our control.

Need Help?

If your order is delayed or you need any assistance, our team is here for you.

Simply email us at support@the77skin.com with your order number, and we’ll take care of it.